What do I do if I have a maintenance problem that needs to be fixed?

We all know the frustration of things breaking and we strive to get repairs done quickly and professionally. If you are experiencing any issues regarding maintenance, please submit a maintenance request through your online portal since we need every maintenance request documented.

How to submit maintenance request:

In the top right hand of our website you will see, "Tenant Portal." When you hover over the link you will see two options, click the second option, "Tenant Portal Login."  You can also access your tenant portal by clicking here.

Enter the email and password you used when you created your profile. Once logged in, select "request maintenance." 

Here is an example:

If you are a new tenant or have not created your tenant portal, you must complete that step before you submit a maintenance request.

Here is step by step instructions on how to create Tenant Portal:

Wolfnest will send an announcement email to activate your tenant portal after you have moved into a property.

Instructions

• Check your inbox for the activation email. Click the activation link in that email to land on the Tenant Portal login page.
• Create a strong password then click "Create an account."
• Your Tenant Portal is now active. Create a bookmark or shortcut for this login page so you can get to it quickly in the future.

Here is a link to a video to show you step by step instructions.

How to set up tenant portal